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For all technical, accounts and programming enquiries:
(Mon - Sun, incl Public Holidays)
083 900 DSTV (3788)
*VAS rates applyJohannesburg:
(011) 289-2222Pretoria:
(012) 422-2222Durban:
(031) 710-2222Cape Town:
(021) 508-2222Port Elizabeth:
(041) 395-2222Bloemfontein:
(051) 503-2222Call Centre hours:
07:00 - 23:00(Mon - Sun, incl Public Holidays)
MultiChoice general fax:
(011) 577-4901E-mail:
webenquiries@multichoice.co.zaError Codes
- E04 - Please insert Smartcard
- E05 - Cannot read Smartcard
- E06 - Smartcard fault. Cannot Read
- E07 - Checking Smartcard
- E16 - Service is currently scrambled
- E17 - Smartcard marriage conflict
- E37 - Invalid channel number
- E38 - Service not running
- E38 - Program Map Table not available
- E43 - Not for this country
- E45 - Service not allowed
- E50 - No services available
- E70 - Services not available on TV2
- E71 - Song title and artist info not available
- E72 - Rescan in progress
- E73 - TV link overload
- E75 - LNB2 Overload
- E19 - Service is currently scrambled. Please wait.
- E32 - Service is currently scrambled
- E74 - LNB1 overload
- E76 - Your second TV service is not enabled. Please contact MultiChoice for assistance
- E34 - Cannot read Smartcard


